Delivery & Returns

UK Shipping:

Shipping is calculated based on weight and will be between £1 and £2.99. Shipping is free for all orders over £30.

Products are shipped second class via Royal Mail

Fabric and ready-made products will usually be shipped within 5 working days, unless stated otherwise. 

 Made to order embroidery hoops are shipped within 2-4 weeks. 

US & Canada Shipping:

Prices will be based on weight and calculated at the checkout.

Rest of World: 

Due to new tax regulations, from 1st July, EU orders are now only being taken through our Etsy shop. Non EU orders can also be placed through our Etsy shop. 

 Returns:

I accept returns or exchanges on items if they are faulty, please contact me within 2 weeks of delivery. 

I don't offer returns or refunds on personalised or custom items